Intake Specialist

Since our founding in 1985, New Economics For Women (NEW) has maintained that economic stability and mobility is a fundamental human right. Standing in the way of that right is a complex system of barriers that keeps underserved families, particularly women and children, in a cycle of generational poverty. Over the last 35+ years, NEW has addressed this complex system of barriers, and continues to deliver on its mission to spark economic mobility through wealth creation programs, services, housing, education, entrepreneurship and advocacy for economic justice. As of 2021, NEW has evolved to annually serve nearly 17,000 people and has developed over 1,600 units of affordable housing across 15 housing developments, built and rehabilitated 110 affordable single-family homes, built more than 200,000 square feet of community, public school and health clinic space, and created two high-performing charter elementary schools. We are invested and proud of our model and position to drive forward innovative solutions that help families experience economic mobility. Join our team of champions for economic justice!

Reports to:
Program Manager
Pay:
Starting at $22.00/per hour
Status:
Full Time, Hourly
Employees to be supervised:
NA
Work Hours:
Monday – Friday 40 hours/ week, some evenings and weekends required 10AM – 7PM Mon – Thurs., 8AM – 5PM Fri

Position Summary

Interviews clients/prospective clients to identify the status of their eligibility for participation in the FamilySource Program. Extracts detailed qualitative data, creating excellent case notes for every individual and/or family. Assesses applicant’s needs and determines the services to which they should be referred. Ensures the complete and accurate compilation of new and rollover files and submits referrals. All FSC-staff must understand the FSC program purpose, vision and objectives, be knowledgeable of services and resources, and engage in the following activities: outreach, intake/assessments, referrals, and customer follow up. As an ambassador for the organization, this person is also responsible for actively supporting the overall mission and vision of NEW

Duties and Responsibilities

  • Actively listen to the stories of 100 – 200 members of the community per month
  • Create detailed case notes of the current situation and aspirations of each person/family
  • Document required proof of identity, residence, and income
  • Administer and complete program enrollment forms with attention to detail
  • Provide written and verbal descriptions of the program
  • Thoughtfully assess and refer participants to applicable services
  • Use a high level of interaction with the community to advise the creation or renovation of programs and services both within and outside of NEW
  • Assist in preparing reports for local government, fund development, and partnering agencies
  • Provide general office support to fellow FSC staff
  • Distribute transportation assistance upon enrollment as needed
  • Support the facilitation of community events

Qualifications and Experience

  • Must have excellent Oral and Written
  • Communication Skills
  • Must have excellent Documentation Skills
  • Must have a Professional Demeanor
  • Must have strong computer skills
  • Must have excellent Time Management Skills
  • Research experience preferred
  • Qualitative data management experience preferred
  • Motivational interviewing experience preferred

Education

  • Bachelor’s Degree strongly preferred

Additional Requirements

  • Must have access to reliable transportation provide proof of current California driver’s license, acceptable driving record (current DMV H6 printout), and current liability auto insurance
  • Fingerprinting and TB Clearance
  • CPR/First Aid Certification is a plus
  • Flexible with working hours, including evenings and weekends
  • Fluent in Spanish

New Economics for Women (NEW) is an equal opportunity employer.

For additional information you may contact NEW Human Resources:

303 Loma Drive, Los Angeles, CA 90017
(213) 483-2060 Ext-311  | [email protected]

Apply Now

Get Help

Contact New Economics for Women by calling at:

 (213) 483-2060

or by visiting us at:

303 S. Loma Drive
Los Angeles, CA 90017

Contact NEW’s FamilySource Center at:

(818) 887-3872

or visit us at one of our locations:

CANOGA PARK
21400 Saticoy Street
Canoga Park, CA 91304

VAN NUYS
6946 Van Nuys, Ste. 220
Van Nuys, CA 91405

Contact East Los Angeles BusinessSource Center at:

(323) 568-1520

1780 East First Street
Los Angeles, CA 90033

Contact NEW Women’s Business Center at:

(818) 650-1168

or visit us at one of our locations:

21400 Saticoy Street
Canoga Park, CA 91304

554 W. Lancaster Blvd.
Lancaster, CA 93534

6946 Van Nuys, Ste. 220
Van Nuys, CA 91405

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