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Housing Counselor – Economic Mobility Department

At NEW, we believe that Poverty is a monster destroying hope and prosperity in the lives of low income communities and their families. Using NEW’s transformative approach we connect people, communities, and families to their own sense of power and economic mobility. We implement a holistic approach in all we do by addressing families’ basic needs, such as finding a stable and safe place to live, to supporting ambitious plans such as purchasing a home or starting a business.

At NEW we respect and honor all families, communities and cultures. We encourage innovation and “thinking outside the box”. We expect all employees to connect, create, and celebrate by being authentic, bold, engaged and transformational.

Reports to:
Program Manager
$55,000 – $70,000 (100% FTE) ($21.63 – $24.04 per hour)
Employees to be supervised:
Work Hours:
Monday – Friday 40 hours week, some evenings and weekends required

Position Summary

The Homeownership Counselor works under the direct supervision of the Manager of Homeownership. This position is responsible for providing a full range of services including; foreclosure prevention counseling, financial education, and first-time homebuyer counseling, as well as, facilitating group education workshops and conducting individual one-on-one pre-purchase guidance. The Homeownership Counselor maintains a professional and effective relationship with clients and program stakeholders.

Duties and Responsibilities

  • Provide pre-purchase and foreclosure prevention counseling to clients
  • Speak to mortgage lenders as an advocate for borrowers
  • Provide a complete financial assessment for clients using a budget, credit report and generating action plans
  • Effectively maintain a pipeline of 50 clients or more
  • Submit monthly contract goal reports to the Manager of the Homeownership Department
  • Record and update client progress and outcomes on a web-based database
  • Participate in first-time homebuyer fairs, panels, and community events
  • Conduct follow-up calls to clients and one-on-one, face-to-face counseling services.
  • Gather all necessary documents from clients to ensure accuracy and completeness
  • Monitor hard copy client files to ensure compliance with Housing and Urban Development (HUD)standards
  • Attend certified training to ensure compliance with funder and NEW requirements
  • Outreach and promote programs to local organizations, schools, libraries, etc.
  • Bring additional resources, such as lenders, real estate agents, etc. to the department
  • Represent NEW and the Homeownership Department at appropriate outside meetings and events • Translate materials as needed
  • Perform other duties as assigned

Qualifications and Experience

  • HUD Housing Counseling Certification (preferred)
  • Neighborworks or NHNLA Certified in the following categories: Foreclosure Prevention Counseling, Pre-Purchase Counseling, Homebuyer Education
  • Excellent verbal and written communication skills
  • Ability to prioritize and work well under pressure
  • Possess strong organizational skills
  • Experience with Microsoft Office, internet, and database software programs
  • Some physical demands to prepare for workshops – lift boxes with informational packages, supplies, etc…


2 years of housing counseling experience, 2 years of experience in Mortgage Lending/Real Estate field, OR Bachelor’s Degree in Business Administration or related to job description

Additional Requirements

  • Must have a valid California Driver’s License, Liability Insurance, and an automobile in good working condition
  • Fingerprinting and TB Clearance
  • Flexible with working hours, including evenings and weekends
  • Fluent in Spanish Required

New Economics for Women (NEW) is an equal opportunity employer.

For additional information you may contact NEW Human Resources:

303 Loma Drive, Los Angeles, CA 90017
(213) 483-2060 Ext-311  | [email protected]

Apply Now

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Get Help

Contact New Economics for Women by calling at:

 (213) 483-2060

or by visiting us at:

303 S. Loma Drive
Los Angeles, CA 90017

Contact NEW’s FamilySource Center at:

(818) 887-3872

or visit us at one of our locations:

21400 Saticoy Street
Canoga Park, CA 91304

6946 Van Nuys, Ste. 220
Van Nuys, CA 91405

Contact East Los Angeles BusinessSource Center at:

(323) 568-1520

1780 East First Street
Los Angeles, CA 90033

Contact NEW Women’s Business Center at:

(818) 650-1168

or visit us at one of our locations:

21400 Saticoy Street
Canoga Park, CA 91304

554 W. Lancaster Blvd.
Lancaster, CA 93534

6946 Van Nuys, Ste. 220
Van Nuys, CA 91405